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Kustomer

5.0(21 Reviews)
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. more Full View of Customer Orders via Shopify Data Integration Direct Order Refunds/Cancellations from Kustomer Timeline Efficient Order Data Access and Search within Kustomer Dynamic Message Customization with Shortcuts Automated Updates with Chatbot Templates

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Key Features

Frequently Asked Questions

What is Kustomer?

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. more Full View of Customer Orders via Shopify Data Integration Direct Order Refunds/Cancellations from Kustomer Timeline Efficient Order Data Access and Search within Kustomer Dynamic Message Customization with Shortcuts Automated Updates with Chatbot Templates

How much does Kustomer cost?

Kustomer offers multiple pricing tiers to fit different business needs: Free: Free.

Is Kustomer easy to set up?

Yes, Kustomer is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

The Shopify Kustomer app is really great. It's lets us see a fuller view of client activity within Kustomer, and lets employees who don't have full Shopify access see that order information and process returns as needed.

June 10, 2021
5.0

Kustomer makes it super easy to see orders from someone who emails or calls us, and even edit/refund/change the orders within the interface so we don't need interrupt our workflow and leave the tool to accomplish something. They're consistently improving it as well.

June 10, 2021
5.0

We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!

June 10, 2021
5.0

We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.

October 8, 2020
5.0

It is great to be able to see our store order information directly in our customer service platform. We're able to answer questions faster, and with less cross-communication. Our customer support team has all the answers to store questions without having to log into Shopify directly.

September 25, 2020

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 140
9 installs
9
W44
7 installs
7
W45
2 installs
W47
33 installs
33
W48
11 installs
11
W49
39 installs
39
W50
18 installs
18
W51
3 installs
W52
8 installs
8
W53
4 installs
W02
5 installs
5
W03
1 installs
W04

Pricing Plans

Frequently Asked Questions

What is Kustomer?

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. more Full View of Customer Orders via Shopify Data Integration Direct Order Refunds/Cancellations from Kustomer Timeline Efficient Order Data Access and Search within Kustomer Dynamic Message Customization with Shortcuts Automated Updates with Chatbot Templates

How much does Kustomer cost?

Kustomer offers multiple pricing tiers to fit different business needs: Free: Free.

Is Kustomer easy to set up?

Yes, Kustomer is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

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Kustomer | 2026 Reviews, Features & Pricing | Shopify App