inkFrog for eBay

Great app, it does what i want and more :) . Makes life very easy. I can have different information in both my website and ebay store, like description, pictures and prices. Show more

Like any software, there is a learning curve and this one is not any different. It will do what you want and more. Syncing was quick & easy including photos, variants, & pricing. If your listings are not eBay compliant that will be an issue. If you have a lot of variants you may be limited to the number of listings until you receive approval from eBay to add more listings. But Inkfrog lets you know your listing status. It will fill your inventory automatically, shipping is a snap with all orders coming to your store at Shopify plus all messages come directly to the email address you use for Shopify. Inkfrog fully integrates with eBay in almost all cases. Any changes in your Shopify store listings can be uploaded separately to your eBay listing...a great feature. Inkfrog support is excellent and you can schedule a meeting with one of their gurus to walk you through the program. I encourage you to do this...it will help you get up and running quicker. eBay can be a hassle but the sales are there waiting for you. We had 52 orders for our first 2 weeks. IF you want to sell on eBay this is the app to use. It has all the bells and whistles to integrate your store and eBay. Show more

I started out with doubts, but am happy now. I linked this app to my Shopify account, in order to get access to my eBay messages. It looked like inkFrog supported that feature, but only the ebay message headers would import, and any graphical links were omitted. I sent inkFrog support a message, and they had it completely fixed in about 2 days. However, they did respond to me, in about 5 minutes. Their support is top notch. They always get back to me, in about 3 to 5 minutes, with an answer...even on the weekends. However, today (2/1/19), I tried to turn on the feature for inkFrog to auto send feedback to eBay, and even tho their help file shows how to do it, that feature is missing from the app. I sent the complaint to inkFrog, just before writing this review.....now, 3 minutes later, I get a reply from them telling me that this feature isn't included in the "Basic" plan. I need to have the "Unlimited" or "Designer" plan. Even tho that was made clear to me, before purchase, I did not see that, and I feel that omission to the Basic plan, is in very poor taste. I will augment this review to 5 stars, if anything changes.... Show more

So far so good. We used to use inkfrog back before the shopify ebay app was created and liked it. Unfortunately, shopify's app doesn't seem to support 'make an offer' so we decided to give inkfrog another go. A frustrating situation turned out amazing as we wanted to redo the trial to make sure it'd do what we needed it to. Customer support was incredibly fast and proficient to help us. About 5 emails back and forth later (under probably an hour) we were back in the trial. If inkfrog works as well as it did before, then I won't touch this review because my customer experience has been 6/5 stars and the product was 5/5 when we last tried it. Show more

This app works for the most part. But we have had to redo our listings on the inkfrog side 3-4 times because the profiles, theme, etc. keep changing without us doing anything. Support just blames it on third parties, even though we don't even use any other third parties for ebay except for inkfrog. We have wasted COUNTLESS hours redoing our listings from this issue. Inkfrog will do NOTHING to make up for it. We have paid for inkfrog for awhile now and they won't credit us a penny for the wasted time, money and energy we have had to put in redoing listings because of their coding issues. So, if you download this app, it may work...but don't be surprised if you have to do work on your listings multiple times. Show more