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Grapevine Post Purchase Survey

5.0(Reviews)

Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages

Key Features

  • Advanced marketing capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Complete

$25 / month

Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS

Choose Plan

Enterprise

$100 / month

Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager

Choose Plan

Frequently Asked Questions

What is Grapevine Post Purchase Survey?

Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages

How much does Grapevine Post Purchase Survey cost?

Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.

Is Grapevine Post Purchase Survey easy to set up?

Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Rare to find a good app that's quick to install and completely free, kudos grapevine :) will certainly be recommending this to friends Show more

February 18, 2019
5.0

This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from! Show more

January 13, 2019
5.0

This App is just what I was looking for, easy to use and I am able to catch how they found me data. Show more

December 29, 2018
5.0

The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com Show more

December 18, 2018
5.0

I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :) Show more

December 14, 2018

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