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Grapevine Post Purchase Survey

5.0(Reviews)

Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages

Key Features

  • Advanced marketing capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Complete

$25 / month

Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS

Choose Plan

Enterprise

$100 / month

Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager

Choose Plan

Frequently Asked Questions

What is Grapevine Post Purchase Survey?

Capture customer insights with a post purchase survey, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups. more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages

How much does Grapevine Post Purchase Survey cost?

Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.

Is Grapevine Post Purchase Survey easy to set up?

Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

3.0

Good App. Simple and FREE. One suggestion would be giving us the option to change the color of the button. Show more

June 30, 2019
5.0

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective. Show more

June 11, 2019
5.0

Really useful when utm are not enough - highly recommended app, easy to integrate and nice UI/UX / reporting :) . Show more

May 30, 2019
5.0

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended! Show more

May 22, 2019
5.0

It's really easy to use and it's free. Hope they will keep it as free:) Thank you! ----------------- Show more

May 9, 2019

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