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Grapevine Post Purchase Survey

5.0(Reviews)

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

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Key Features

  • Advanced automation capabilities
  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced reporting capabilities

Shopify App Installs

No install data available

Pricing Plans

Complete

$25 / month

Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS

Choose Plan

Enterprise

$100 / month

Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager

Choose Plan

Frequently Asked Questions

What is Grapevine Post Purchase Survey?

Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack

How much does Grapevine Post Purchase Survey cost?

Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.

Is Grapevine Post Purchase Survey easy to set up?

Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

No review text provided.

October 29, 2025
5.0

Grapevine was incredibly easy to set up so we could start getting data about our customer journey immediately. It's also great value for us as a small team, and we're excited to look for more ways to use it and learn more about our customers!

October 16, 2025
5.0

No review text provided.

October 2, 2025
5.0

No review text provided.

October 1, 2025
3.0

Overall, I am pleased. However, I'd love to be able to roll up reporting to the parent level answer. The way that answers are broken out by sub-responses drives me bananas!

September 29, 2025

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