Grapevine Post Purchase Survey
Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack
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Key Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced reporting capabilities
Shopify App Installs
No install data available
Pricing Plans
Complete
Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS
Choose PlanEnterprise
Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager
Choose PlanFrequently Asked Questions
What is Grapevine Post Purchase Survey?
Post purchase survey and NPS surveys with unlimited responses for customer insights at scale Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. Grapevine Surveys gives brands unlimited survey responses for a fixed price, making it easy to scale customer insight. From post purchase survey and NPS surveys to POS surveys, Grapevine Surveys collects feedback with advanced targeting and powerful reporting. Use survey responses alongside customer and order data to improve marketing decisions, refine CX and identify trends across channels. Integrates with Shopify Flow, Klaviyo, GA4 and Google Sheets. more Attribution surveys to see which marketing channels really drive customers Unlimited post purchase, CSAT & NPS surveys built for deep customer insight Advanced targeting and conditions to show surveys to the right customers Powerful survey reporting with filters, segmentation and unlimited responses Integrations that push survey data into your automation and analytics stack
How much does Grapevine Post Purchase Survey cost?
Grapevine Post Purchase Survey offers multiple pricing tiers to fit different business needs: Complete: $25 / month, Enterprise: $100 / month.
Is Grapevine Post Purchase Survey easy to set up?
Yes, Grapevine Post Purchase Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
App works great and customer support responds fast and solves any issues that might appear. We got some good insights into what tea our customers are preferring. Show more
The app is easy to use, offers great features, and helps us gather valuable customer insights. After some initial setup difficulties, the support team was extremely helpful and resolved our issues quickly. We highly recommend this app to anyone looking for a reliable survey tool! ⭐⭐⭐⭐⭐ Show more
We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good. Show more
This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you! Show more
WOW! After reviewing several different post-purchase survey apps, I quickly landed on Grapevine for a few key reasons: 1. Compatibility with extensibility 2. Ability to ensure only one response per customer 3. Compatible with Shopify Flow, providing many other ways to integrate and utilize the data 4. Fair pricing What I didn't expect was to be blown away by the support. I had a question and received a response IMMEDIATELY. Their team also pushed a fix for something that wasn't impacting me significantly on the SAME DAY. Not only that, I am discovering more and more excellent features the more I dive into the app. Highly recommend. Show more
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