Free Gift Box+Buy 1 Get 1 Free

Scammy, Misleading & Unethical – I’m Reporting This to Shopify and Consumer Authorities I installed the “Free Gift + Box + Buy 1 Get 1 Free” app by GoodApps just to check out the bundle feature. I never activated or used the app—it remained completely inactive on my store. Yes, I made the mistake of forgetting to uninstall it, but that doesn't justify what happened next. There was no warning or communication about the trial period ending. When I installed it in March, I wasn't charged, so I assumed the app wouldn't charge unless it was enabled. Suddenly in April, I was charged $75 USD—when the listed plan after trial was only $20 USD/month. When I contacted their support, their absurd justification was that I got "a lot of orders." How can they access and read my store's data to determine how much to charge—especially when the app was never enabled or even opened? This is a complete violation of trust, and honestly, it feels like harassment and cheating. They charged me for a service I never used, and their homepage misleads users with “Free to Install.” This app seems designed to prey on users who don’t uninstall in time. I am demanding a FULL refund of $75, and I am reporting this app to Shopify (support@shopify.com) and also escalating this to consumer protection authorities. I am also keeping all proofs, emails, and billing records as evidence. Do yourself a favor—stay far away from this app. There are many ethical alternatives that don’t try to silently exploit users. GoodApps, your business practices are unacceptable. This must be stopped.

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