OE: Order Editing & Upsell
Enable customers to self-edit their orders and upsell product recommendations driving up AOV Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. more Validate Shipping Addresses- prompt customers to fix issues straight away Self Serviced address, product, discount, variant and quantity changes Create easy one click upsells on the Thank You and Order Status pages Automatic Unpaid Edit rollbacks Allow customers to request cancellation, generate invoices or contact support
About OE: Order Editing & Upsell
Enable customers to self-edit their orders and upsell product recommendations driving up AOV Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. more Validate Shipping Addresses- prompt customers to fix issues straight away Self Serviced address, product, discount, variant and quantity changes Create easy one click upsells on the Thank You and Order Status pages Automatic Unpaid Edit rollbacks Allow customers to request cancellation, generate invoices or contact support
Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is OE: Order Editing & Upsell?
Enable customers to self-edit their orders and upsell product recommendations driving up AOV Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. Wrong address! Forgot my discount code! Can I change color? - never receive a support ticket like this again. With Order Editor, you can allow customers to self-service their most common support queries directly after checking out, critically without contacting your support team. Combine this with email/sms flows, and you can drive up AOV by offering the customers a window of time before their parcel ships to add additional items. more Validate Shipping Addresses- prompt customers to fix issues straight away Self Serviced address, product, discount, variant and quantity changes Create easy one click upsells on the Thank You and Order Status pages Automatic Unpaid Edit rollbacks Allow customers to request cancellation, generate invoices or contact support
How much does OE: Order Editing & Upsell cost?
OE: Order Editing & Upsell offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is OE: Order Editing & Upsell easy to set up?
Yes, OE: Order Editing & Upsell is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
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Super application ! Presque indispensable pour gagner du temps, le support technique est 100% compétant et hyper réactif. Je recommande +++ Show more
This app is incredible! It delivers all the essential features needed by merchants like me who want to allow customers to edit their orders manually. These features are particularly useful if a customer notices an address error after purchasing or if someone completes an order unintentionally through the PayPal express checkout and wishes to cancel it immediately. This capability can significantly reduce email tickets and help avoid payment transaction fees for fully refunded orders. Show more
Fantastic new app for order editing. I picked this app because it had all the features of another top leading order editing app, plus it appeared to be in further development - and indeed it is - which opens ways to get all that's needed for the perfect user experience. If you want to add order editing to reduce customer support, other apps that offer limited options (e.g. just order cancellation or address change) won't make a dent, and you need an app like this. UI is very clean and in line with the store theme. Excellent responsive support Show more
What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices. Support has been great. I have used a few other apps but by far this is the best. And new features are coming all the time. Looking forward to the updates. Five stars from me, highly recommend. Show more
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