Chatway Live Chat & WhatsApp
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents
Find Shopify Stores Using Chatway Live Chat & WhatsApp
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Free
1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history
Get Started FreePro
$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments
Choose PlanSolo
1 seat included, Everything in Free, and, Unlimited chat history, Real-time visitors insights, Email, Messenger & Instagram integration, Live translation & multilingual widget, Custom widget & agent visibility, Add more seats for $19/mo per seat
Choose PlanTeam
4 seats included, Everything in Solo, and, Automations & workflows, Add more seats for $19/mo per seat
Choose PlanPlus
10 seats included, Everything in Team, and, Multi-widget support, Multiple inboxes, Priority support, Add more seats for $19/mo per seat
Choose PlanFrequently Asked Questions
What is Chatway Live Chat & WhatsApp?
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents
How much does Chatway Live Chat & WhatsApp cost?
Chatway Live Chat & WhatsApp offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $15 / month or $108/year and save 40%, Solo: $29 / month or $288/year and save 17%, Team: $79 / month or $780/year and save 18%, Plus: $149 / month or $1,428/year and save 20%.
Is Chatway Live Chat & WhatsApp easy to set up?
Yes, Chatway Live Chat & WhatsApp is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.
love this app <3
We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.
So far so good. I am currently on the free plan and don't see any limitations to the app. I receive all alerts into an inbox that can be accessed through a mobile app or through Shopify. I am able to reply to customers in real time.
Great app that's easy to navigate, and truly user friendly. Extremely easy to talk with customers via the live chat and it ensures messages are not missed.
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