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Chatway Live Chat & WhatsApp icon

Chatway Live Chat & WhatsApp

4.9(Reviews)

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Free

Free

1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history

Get Started Free

Pro

$15 / month or $108/year and save 40%

$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments

Choose Plan

Frequently Asked Questions

What is Chatway Live Chat & WhatsApp?

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

How much does Chatway Live Chat & WhatsApp cost?

Chatway Live Chat & WhatsApp offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $15 / month or $108/year and save 40%.

Is Chatway Live Chat & WhatsApp easy to set up?

Yes, Chatway Live Chat & WhatsApp is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Excellent and professional service. The inbox works perfectly and I have had no issues. Cheers!

April 9, 2025
5.0

inbox

April 2, 2025
4.0

It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.

April 1, 2025
5.0

love this app <3

March 25, 2025
5.0

We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.

March 18, 2025

Get Chatway Live Chat & WhatsApp

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