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AE: Order Editing & Upsell icon

AE: Order Editing & Upsell

5.0(Reviews)

Let customers edit orders. Delight them & increase profits by reducing cancellations & support costs When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. more Let customers instantly edit address, items, variants, & quantity after purchase Built-in smart address validation to help customers enter the correct address Automated, customizable notification emails for customers and staff Upselling features to increase average order value Connect with 3PL and Shopify Flow integration

Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Ultimate

Free

Unlimited Order Edits, no restrictions., Custom Order Editing Timeframe, Advanced Editable Fields, Smart Cancellations with Restocking Fee, Dynamic Upsell Rules, no revenue limits, Shopify Flow Actions for more controls, No Hidden Fees – Enjoy full transparency

Get Started Free

Bronze

$25 / month

100 order edits/month, 50 shipping address validations/month, Includes all Free plan features, plus, Edit item quantity & order cancellations, Automatic discount recalculation, 2 languages supported, Basic analytics & upsell feature, Priority Chat + email support

Choose Plan

Silver

$75 / month

500 order edits/month, 100 shipping address validations/month, Includes all Bronze plan features, plus, Change variant & upgrade shipping method, Shipping & tax recalculation, 3PL integrations using Shopify Flow, Multiple language support, Analytics + basic insights

Choose Plan

Gold

$200 / month

Unlimited order edits, 300 address validations/month, Includes all Silver plan features, plus, Add & edit order notes, Language customization, Advanced analytics & insights, Fraud prevention analysis, Private Slack channel support

Choose Plan

Frequently Asked Questions

What is AE: Order Editing & Upsell?

Let customers edit orders. Delight them & increase profits by reducing cancellations & support costs When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. more Let customers instantly edit address, items, variants, & quantity after purchase Built-in smart address validation to help customers enter the correct address Automated, customizable notification emails for customers and staff Upselling features to increase average order value Connect with 3PL and Shopify Flow integration

How much does AE: Order Editing & Upsell cost?

AE: Order Editing & Upsell offers multiple pricing tiers to fit different business needs: Ultimate: Free, Bronze: $25 / month, Silver: $75 / month, Gold: $200 / month.

Is AE: Order Editing & Upsell easy to set up?

Yes, AE: Order Editing & Upsell is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

The app works well for its intended use and empowers customers to correct their own mistakes. It has positively impacted our business, and I like this app.

July 15, 2025
5.0

No review text provided.

July 15, 2025
5.0

The Account Editor app is a must have. It gives customers the ability to manage their orders and allows for post-purchase upsells and changes like no other app we've found to date. If you are looking to improve your customer experience and engagement and also increase your AOV, this app is the way to go.

July 15, 2025
5.0

Really helpful app. Easy to use and has saved us time on the support side. Customers appreciate having the option to make changes, and it’s been working well so far. Definitely worth checking out!

July 14, 2025
5.0

Gotta say I have used these folks in the past and they actually built our site for us. Any modification, tweak or anything we needed they have come through with shining colors. One thing for sure is they will make sure everyone is on the same page and everything is tested prior to pushing live!

July 10, 2025

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