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AE: Order Editing & Upsell icon

AE: Order Editing & Upsell

5.0(Reviews)

Cut support tickets with self-service order edits. Increase profits & boost post-purchase experience When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. more Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration

Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Ultimate

Free

Unlimited Order Edits, no restrictions., Custom Order Editing Timeframe, Advanced Editable Fields, Smart Cancellations with Restocking Fee, Dynamic Upsell Rules, no revenue limits, Shopify Flow Actions for more controls, No Hidden Fees – Enjoy full transparency

Get Started Free

Bronze

$25 / month

100 order edits/month, 50 shipping address validations/month, Includes all Free plan features, plus, Edit item quantity & order cancellations, Automatic discount recalculation, 2 languages supported, Basic analytics & upsell feature, Priority Chat + email support

Choose Plan

Silver

$75 / month

500 order edits/month, 100 shipping address validations/month, Includes all Bronze plan features, plus, Change variant & upgrade shipping method, Shipping & tax recalculation, 3PL integrations using Shopify Flow, Multiple language support, Analytics + basic insights

Choose Plan

Gold

$200 / month

Unlimited order edits, 300 address validations/month, Includes all Silver plan features, plus, Add & edit order notes, Language customization, Advanced analytics & insights, Fraud prevention analysis, Private Slack channel support

Choose Plan

Frequently Asked Questions

What is AE: Order Editing & Upsell?

Cut support tickets with self-service order edits. Increase profits & boost post-purchase experience When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. When customers make mistakes, it costs you money. Enable customer self-service with Account Editor, the Shopify order editing app. It provides flexible order management with shipping address validation. This app lets customers make self-service edits on the order status page, boosting the post-purchase experience. Reduce order cancellations & returns, minimize support tickets & free up your team. Plus, you can increase your average order value with post-purchase upsells & send custom invoices. more Let customers instantly add, remove & edit items + edit address after purchase Google-powered address validation service so customers enter the right address Send customisable automated emails to staff & customers when orders are edited Increase average order value (AOV) with post-purchase upsell offers during edit Works seamlessly with Shopify Flow and provides 3PL integration

How much does AE: Order Editing & Upsell cost?

AE: Order Editing & Upsell offers multiple pricing tiers to fit different business needs: Ultimate: Free, Bronze: $25 / month, Silver: $75 / month, Gold: $200 / month.

Is AE: Order Editing & Upsell easy to set up?

Yes, AE: Order Editing & Upsell is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time

March 6, 2025
5.0

Installed by IT- Geeks and an upgrade from what we previously had. Cannot wait for our customers to use this.

March 4, 2025
5.0

Love this! Super easy and friendly use!

March 4, 2025
5.0

AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!

February 27, 2025
5.0

Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!

February 26, 2025

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