AE: Order Editing & Upsell
Let customers edit orders. Delight them & increase profits by reducing cancellations & support costs When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. more Let customers instantly edit address, items, variants, & quantity after purchase Built-in smart address validation to help customers enter the correct address Automated, customizable notification emails for customers and staff Upselling features to increase average order value Connect with 3PL and Shopify Flow integration
Key Features
- Advanced integration capabilities
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Ultimate
Unlimited Order Edits, no restrictions., Custom Order Editing Timeframe, Advanced Editable Fields, Smart Cancellations with Restocking Fee, Dynamic Upsell Rules, no revenue limits, Shopify Flow Actions for more controls, No Hidden Fees – Enjoy full transparency
Get Started FreeBronze
100 order edits/month, 50 shipping address validations/month, Includes all Free plan features, plus, Edit item quantity & order cancellations, Automatic discount recalculation, 2 languages supported, Basic analytics & upsell feature, Priority Chat + email support
Choose PlanSilver
500 order edits/month, 100 shipping address validations/month, Includes all Bronze plan features, plus, Change variant & upgrade shipping method, Shipping & tax recalculation, 3PL integrations using Shopify Flow, Multiple language support, Analytics + basic insights
Choose PlanGold
Unlimited order edits, 300 address validations/month, Includes all Silver plan features, plus, Add & edit order notes, Language customization, Advanced analytics & insights, Fraud prevention analysis, Private Slack channel support
Choose PlanFrequently Asked Questions
What is AE: Order Editing & Upsell?
Let customers edit orders. Delight them & increase profits by reducing cancellations & support costs When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. When customers realize they’ve made a mistake after placing an order, there’s nothing they can do about it. But you bear the cost of these mistakes with order cancellations, returns that eat into profits, support tickets that overload customer support, and finally, unhappy customers. Account Editor gives customers the flexibility to edit their orders after purchase. It blends seamlessly into your store and allows you to automate customer support notifications and unlock upselling opportunities. more Let customers instantly edit address, items, variants, & quantity after purchase Built-in smart address validation to help customers enter the correct address Automated, customizable notification emails for customers and staff Upselling features to increase average order value Connect with 3PL and Shopify Flow integration
How much does AE: Order Editing & Upsell cost?
AE: Order Editing & Upsell offers multiple pricing tiers to fit different business needs: Ultimate: Free, Bronze: $25 / month, Silver: $75 / month, Gold: $200 / month.
Is AE: Order Editing & Upsell easy to set up?
Yes, AE: Order Editing & Upsell is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Love this! Super easy and friendly use!
Installed by IT- Geeks and an upgrade from what we previously had. Cannot wait for our customers to use this.
AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!
Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!
I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience. Show more
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