Zenstores: UK Shipping

We have switched to Zenstores recently and it's amazing! Easy to set up and use from the very beginning. It has saved us lots of time on generating labels as the whole process is automated. Well recommended for any size of the business. Show more

Good overall app, support team reacts quick and is working with Yodel, which is our main carrier. Would give 5 stars, but with more orders, the sorting/filtering could definitely be improved. A "Group By" function would be brilliant. Show more

Needed something for royal mail integration. Zenstores works great, the team even implemented some of my suggestions. Show more

This is an excellent app, I use Royal Mail to ship, and Zenstores intergrates seamlessly. The customer support is excellent, I had a few queries at the beginning and Micheal has sorted any problems I had straight away. I cannot recommend Zenstores highly enough. Show more

I subscribed to the app specifically because it sold itself on the ability of UK merchants to automatically generate Parcelforce labels. When I set up the label printing instructions I found that the app was not programmed to recognise the Parcelforce service I use which is a product for shipping from Northern Ireland postcodes to Northern Ireland postcodes called Parcelrider Plus. As this is 80% of our shipments, we now can't use the app to print shipping labels - we have to continue to spend hours every week producing them manually. I have contacted Zenstores support (Harry) twice but on both occasions he replied that they were not interested in writing the additional code that would allow users of this Parcelforce contract (Parcelrider Plus) to actually make use of Zenstores - presumably because Zenstores calculates the number of potential users does not justify their programming time in developing their app). This is hugely disappointing for UK merchants as the app works well in all other respects - but we are still manually producing our Parcelforce shipping labels. So UK retailers, before subscribing and spending time setting up this app check carefully whether Zenstores will actually support the Parcelforce contract you are working with, especially if you are in one of the remoter UK zones (Highlands and Islands, Isle of Man, Channel Islands) Show more