Yotpo: Product Reviews App

Love this app! So simple to install and was very easy to alter the look to compliment our store, we think it looks great. The customers seem to love the way they can respond within an email and we have a 17% response rate already. Cannot fault it! Show more

Love this app! It's a must for a small business helps us get valuable feedback from our customers and earn trust from new prospective buyers! A++++++ Show more

Great app to use - easy to manage - awesome customer service! Show more

Lots of very cool features, and the fact it seeks customers for reviews makes it an excellent choice for gathering reviews for our online headshop. Show more

I'm incredibly pleased with this app. Just to give you an idea of context -- I have a shop on Etsy in addition to my website through Shopify and knew the shop reviews aspect of the Etsy experience played a large part in influencing many buyers to confidently order from us. In comparison, our Shopify site - though far superior than the Etsy shop in many ways, always felt a little 'lifeless' due to its lack of a review system. It felt sort of like a pretty house with no real people living in it. I was on the fence forever about integrating a review system because I'm aware that it's a delicate thing and when you're just starting out and have only a few reviews, the existence of a reviewing system combined with an absence of reviews can make your site look worse off than if you didn't have a review system in place at all. One night, I pulled the trigger and got the Yotpo app. A couple days later, I got cold feet about the whole thing and decided to turn it off. However, within that short amount of time, a bunch of reviews started trickling in from an older backlog of transactions. I had a sizable number of reviews in just a few days. I implemented the shop reviews widget and things really took off from there. Our site feels more 'human' now and credible. Also - I feel more in touch with our customers - I'm getting feedback from people now whereas before, it was a one-directional transaction. Very cool. I have nothing but good things to say about this app. Thank you! Show more