TrustReviews: Product Reviews

Since Shopify took away the Product Review app I was in need of a new one. I had backed up my product reviews per Shopify's advice to a CSV file. I had started a 14 day free trial on the Basic plan and found that the number of reviews allowed to upload was quite small. In the meantime I was having a lot of trouble getting TrustReview to work in my Shopify store. Starting a chat, I was skeptical about the whole thing ever working for me but I was sent a collaborator request from TrustReview and within 3 hours I was up and running. They did all of the work for me on their side. Their service was so magnificent that I upgraded my app and now I have all of my previous reviews up and running. I love the fact that TrustReview automatically sends out review requests to my customers! High quality product with unmatched service! What's not to love?!? Show more

Brilliant help from an agent. The app works wonders and the help with the online live chat box is super too. He managed to sort out the app integration within minutes. The app does more than most other apps I have noticed. I actually down loaded two other apps which I ended up deleting due to how bad they did not work, and decided to go with these guys. Highly recommend this app and the customer service help was 100 great. The app doesn't allways work which is frustrating when customers are trying to find where the review icon is, and this is now looking very unprofessional on my business if the app continues to not work, then I will delete it fully and go with someone else. You can't even talk to the online chat due to this. Show more

Original review: The app is for starters and is slowly being developed and more features are being added. They are very quick to respond and add the features that the big players have in this space. Work with the customer service team and find out how quickly they add features to this app. Highly responsive! A++++++++! After 6 months of using: I'm sorry but there are too many instances where the review widget goes down. This is not a reliable service. I have to look for an alternative to display my reviews on my website. Show more

Amazing App, clean look and easy to use--and even better support, who are hands on and will actually practically help you than just direct you to some information page. Show more

Very good Show more