Trunk ‑ Stock Sync & Bundling

When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app. Show more

We have been using Trunk for a few years now and we're very happy with the service. We originally used it to sync between Squarespace and eBay. But, recently we moved our online shop to Shopify. We were happy to see that Trunk integration was only a click away. With Trunk we don't have to worry about anything, when it comes to inventory keeping in sync. It's lightning fast and so is the customer service from James! Thanks Trunk! Show more

Perfect programme to manage live sync inventory. Simple and effective in what it sets out to achieve. Really pleased with it! Show more

Was on Woocommerce and spent 3.5 months trying to find a solution that does the inventory management I needed. Moved to shopify because I thought I found a solution, but it didn't end up meeting all of my needs. After much desperation I stumbled across Trunk, and it does EXACTLY what I was looking for. Not only that its sync is super fast and maintains my inventory levels across multiple channels almost instantly when an adjustment is made. Show more

I just launched my Shopify store this week. With the help of Trunk Inventory I was able to sync my Etsy inventory with my Shopify store. I did have a question which I submitted to trunk and they immediately got back to me and gave me instructions for what I needed. Trunk is a game changer. I love it. Thank you Trunk. Show more