StoreCensus
Detective FAQ Chat & Helpdesk icon

Detective FAQ Chat & Helpdesk

4.9(Reviews)

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes. Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. more An FAQ answers any questions shoppers may have quickly and efficiently. Add an FAQ to any product or collection to enhance your customers confidence. Easy to Use Admin to customize your FAQ page

Find Shopify Stores Using Detective FAQ Chat & Helpdesk

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

View Stores

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Free Plan

Free

Static FAQ Page, 3 Responsive Templates, 10 FAQ’s, 3 Categories, Basic Editor, Style Customization

Get Started Free

Basic Plan

$4.99 / month or $49.99/year and save 17%

FREE +, Product FAQs, Collection FAQs, 5 Responsive Templates, Unlimited Questions, 5 Categories, SEO Boost, Advanced Editor

Choose Plan

Pro Plan

$9.99 / month or $99.99/year and save 17%

BASIC +, 8 Responsive Templates, Unlimited Questions, Unlimited Categories, Order Tracking

Choose Plan

Frequently Asked Questions

What is Detective FAQ Chat & Helpdesk?

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes. Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. more An FAQ answers any questions shoppers may have quickly and efficiently. Add an FAQ to any product or collection to enhance your customers confidence. Easy to Use Admin to customize your FAQ page

How much does Detective FAQ Chat & Helpdesk cost?

Detective FAQ Chat & Helpdesk offers multiple pricing tiers to fit different business needs: Free Plan: Free, Basic Plan: $4.99 / month or $49.99/year and save 17%, Pro Plan: $9.99 / month or $99.99/year and save 17%.

Is Detective FAQ Chat & Helpdesk easy to set up?

Yes, Detective FAQ Chat & Helpdesk is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

nice app i love it so so so much thank ypu very much for creating such app. it works great. great faq section. thanks Show more

October 7, 2020
5.0

This is a great app, which allows my business to have a dedicated page for all my FAQ's. Also the customer service is great, always on hand to assist in a timely manner. Well done, look forward to see further updates Show more

September 22, 2020
5.0

Nice App! Easy to use and their support is very professional. We will upgrade or plan to pro very soon! Show more

September 16, 2020
5.0

My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+. Show more

August 12, 2020
5.0

Extremely responsive and dedicated team of professional developers, who are ready to jump on any streamlining, modifications and improvements that you might need. I was happy to come back to this app after seeing this and now i am considerIng migrating my entire 700-question database on Leech.com over to this platform. Very impressed! This app also has the slickest and most esthetically-pleasing templates and i am glad i chose it. Show more

June 4, 2020

Get Detective FAQ Chat & Helpdesk

View on Shopify App Store

Categories

Target Millions of High-Quality Shopify Stores

StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.

Discover StoreCensus
Detective FAQ Chat & Helpdesk | 2026 Reviews, Features & Pricing | Shopify App