Starshipit shipping automation

Setting up and using starshipit has been so easy - and i am not confident with technology!! Ron from starshipit has really gone above and beyond to support me and has made the whole process super easy. Highly recommend! Show more

The customer service is fantastic, and the app really does do it all Show more

I have been using Starshipit for the last 3 years now and I am finally ready to move to a different company once my billing cycle ends. I never leave any reviews unless it's positive but this company genuinely needs some feedback so they can improve their system. I always had small issues here and there with their system going down a few times and they weren't major so I continued using their service. However, in the last week, I had way too many big issues - like, the system duplicating all my orders when I tried to print labels and manifest a bunch of orders without me doing it. My orders have been affected and it took them so long to actually respond to me. Not to mention the first 3 emails were their lazy copy-and-paste standard resolution that just wasted hours of my time. I find it very unprofessional and rude that they sent me three emails of copy and past resolution when I emailed them their resolution didn't work. It affected my business and no one actually cared enough to look into the issue and resolve it while I kept chasing them up to escalate. In the end, I had to find a way on my own to print labels and manifest via Shopify, not via Starshipit app. I have been trying to ask to speak to someone as I called their customer service number that was shown on their website at least 10+ times and no one got back to me. Not to mention, they are now ignoring my emails requesting to speak with someone. I'm so disappointed that I have invested in working with this company for the last three years and this is how they treat their customers. I really hope this review can give them some sort of feedback for improvement. Show more

We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!! Show more

So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives Show more