Starshipit shipping automation

So this is a full on scam, it says right in there app listing that its 30 a month and then when you add the app it goes right up to 90 a month and they tell you there is no such thing as a 30 a month plan. STAY WELL CLEAR OF THIS APP

Could not be more disappointed with this software. Was hoping it would be a system we could use for multiple location shipping but it it has proved a nightmare, Shopify orders not updating, duplicating orders in the system that have already been fulfilled and a snail pace support team. Honestly, don’t understand how anyone can successfully use Starshipit without needing it fix all of its errors manually for each order.

We started using Starshipit in order to use Uber Delivery. However, we encountered issues right from the setup stage, and it’s been over a month now without resolution. Uber’s support has clearly stated that Starshipit needs to create an admin account for us, but Starshipit has been passing the buck and not addressing the problem. To this day, it’s still unresolved. They don’t reply to our emails, and despite paying for Starshipit, we have not been able to use it at all. This is by far the worst Shopify app service we have ever experienced — without exception.

Good when it works, but avoid having any issues as customer service is non existent and wont respond to emails.

The Starshipit app is functional and their support team is responsive, but the unexpected and increasing costs are disappointing. Upgrading to the ‘Starter Plus’ plan for $90 AUD per month to manage growing order volumes resulted in an additional $30 AUD charge for a key feature, Checkout Rates, previously included in the ‘Starter’ plan for $50 AUD per month. This $170 AUD charge for the same core functionality feels like a cash grab, prioritising revenue growth over customer loyalty and transparency.