Spocket: US & EU Dropshipping

At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!

HORRIBLE!! SCAM!! Out of 14 orders I've put in, about half of them we're cancelled a day later after they realized they don't actually have stock. Which is a bad impression for my customers and poor reflection on my site. They mask the suppliers with codes "brand" names but they are mostly all Chinese vendors who probably also have distributors the US, Canada, and UK. "Celeste" for example mostly carries SheIn styles but sells them for as much, and sometimes more than the actual SheIn website. I can't reach anyone for support because when I try Google tells me that it's not a private connection and hackers might try to steal my info. They also charge an INSANE amount of money for a barely working dropshipping system. This is a SCAM!!! Show more

Out of sync inventory management with shopify and suppliers, lost orders, poor supplier management, limited women's fashion products for US market with no product descriptions, extremely slow and ineffective customer service, inferior and cheap outsourced technical team that takes days to investigate and fix technical issues, and no escalation channel for urgent customer and live paid order/shipping issues. If you want to mess up your brand, hurt your revenue and push your customers away with embarassing situations on the orders, this is the dropshipping app to go for. We have spent thousands of dollars in marketing to draw customers and improve conversion rate, and as the orders have started coming through, we are facing challenges in almost every other order. We are giving this feedback so that the owner/management wake up and address their issues, compare their product with oberlo and other apps, make it better! They have potential, but have got lazy and over confident along the way. We have tried Oberlo, Spocket and other dropshipping apps, there is huge potential for new apps in the US dropshipping market to compete and grow. Smart dropshipping app creators should take the hint and build something nice for this market.

Great products at a fair price. No complaints from me at the moment. Show more

Unfortunately I have tried Spocket for several months and even paid in full for the Premium services. However, about 90% of my test orders and real orders came back as unable to be fulfilled by the suppliers because they had dropped that particular product. This information is NOT updated accurately by either the suppliers or Spocket, or these “premium” suppliers are not properly vetted. DO NOT USE this service if you want to be able to rely on the dropshipping products offered. Trying to save someone else the money and time that I wasted. Show more