Spocket: US & EU Dropshipping

Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders. Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution! Thanks, Earl, Prinz & Leah- you are the best! Show more

Spocket in my opinion has the best of everything. Products , photos, description and overall the best customer service. I just chatted with Prinz at 2am Est time and he helped me resolve my issue within minutes. This is truly customer service at its best. You will not regret this app !! Show more

Erwin from Spocket gathered some information for me from a supplier within minutes! I'd initially written the supplier via the in-app chat feature, but they never responded to me. So, I contacted support directly. I was initially told it may take 48 to 72 business hours. Yet Erwin got back to me on the SAME DAY! Thanks very much for your speedy service, Erwin. It's much appreciated. Show more

Spocket is a very easy-to-use app compared to some of the other apps I have tried! More importantly, the support structure is in place when you have an issue. I contacted Spocket about a technical issue and Lorena was fantastic, responsive, talked in simple terms, was happy to try various approaches and ultimately resolved my issue. Having a great app is no good if the customer service is poor; however, Spocket has well-trained and quick-responding agents. Well done, Spocket & Lorena! Show more

It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising. Show more