Sky Pilot ‑ Digital Downloads
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Why Choose Sky Pilot ‑ Digital Downloads?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free Plan
100MB files Storage, 2GB monthly bandwidth, Unlimited digital products, Unlimited digital orders, Direct email delivery
Get Started FreeLite Plan
20GB files Storage, 50GB monthly bandwidth, White Label email integration
Choose PlanLite Plan
20GB files Storage, 50GB monthly bandwidth, White Label email integration
Choose PlanGrowth Plan
Unlimited file Storage, 200GB monthly bandwidth, Unlimited License keys, Native Streaming Video, Klaviyo & Subscription integration, PDF stamping
Choose PlanGrowth Plan
Unlimited file Storage, 200GB monthly bandwidth, Unlimited License keys, Native Streaming Video, Klaviyo & Subscription integration, PDF stamping
Choose PlanKey Features
- Advanced templates capabilities
- Advanced customer capabilities
Customer Reviews
Customer service is wonderful and superfast! Thank you!
I’ve used Sky Pilot for several years, and unfortunately I’ve had ongoing issues throughout that time.The biggest problem is poor bandwidth speed and server instability. Downloads regularly drop out, and customers are often disconnected partway through. The real kicker is that you’re still charged for the data used even when customers can’t access or complete the download. If a customer gets booted at 20–50%, you still pay for that bandwidth. Over time, those failed downloads add up very quickly expect $700–$1,000 USD bills if you’re running any kind of volume.I’ve raised these issues multiple times, including phone calls with management. Each time, the explanation is the same: blame is placed on their wholesale provider (Amazon servers). Occasionally I receive a small discount (usually around 10%) on a very large bill, but nothing meaningful is done to fix the underlying performance issues.Billing is another major concern. The system is confusing and feels poorly designed. I even raised concerns with Shopify, and the response around billing was vague and uncomfortable. If you’re on a custom plan and try to reduce your data usage to save money, you can be charged immediately for the new plan on top of what you’ve already paid for the month, effectively double-charging you. When questioned, support suggests changing plans only on the exact day your billing period expires which is hardly a practical solution.At this point, there are new options on Shopify offering unlimited data, better speeds, and clearer pricing. If you’re a small business trying to control costs and deliver a reliable experience to customers, it’s absolutely worth shopping around.
No review text provided.
These guys really go above and beyond with their customer support. Thank you so much to everyone at Sky Pilot for helping me make my digital product selling experience so great!
Amazing support! It is Christmas morning here in Australia! I sent a message expecting to hear back in a few days but no, within minutes I had help from both support and engineering. Thank you team, I am really impressed both with the app and the support and service you provide. Happy Holidays
Frequently Asked Questions
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AnyAsset ‑ Digital Downloads
Easily sell & manage digital downloads from software to music & videos, PDF's, E-books and more AnyAsset lets you to upload multiple large files supporting 40+ different file types which can be linked to within your store using a unique link, or assigned to a product to allow digital downloading when an order containing the product is placed. It's the perfect solution for Digital Product stores, packed full of features like download limits, custom asset creation after order, download links on the checkout page, and more. Sell anything from software to music & videos up to 1.5gb per file. AnyAsset lets you to upload multiple large files supporting 40+ different file types which can be linked to within your store using a unique link, or assigned to a product to allow digital downloading when an order containing the product is placed. It's the perfect solution for Digital Product stores, packed full of features like download limits, custom asset creation after order, download links on the checkout page, and more. Sell anything from software to music & videos up to 1.5gb per file. more Install, upload and link your files to Shopify product/variant to start selling. 40+ file types currently supported and an amazing 1.5GB each in file size. Bulk uploading and assigning + protect files by setting a limit to downloading. Assign custom tailored assets to specific orders. Perfect for custom work. Custom branded emails for downloads + downloadable links on the checkout page.
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Sell digital products, eBooks, digital downloads, license keys. Download any files with 1 click FileMate help you easily sell digital products like eBooks, software, licenses,.. with user-friendly app. In just few simple steps, upload files, link them to a product listing, and enable email delivery, you will transform your store into a digital marketplace. Customers receive instant access to their downloads after checkout, with customizable email notifications. Set download limits, disable access for refunded orders, and protect your content with watermarks. Start your digital business FileMate help you easily sell digital products like eBooks, software, licenses,.. with user-friendly app. In just few simple steps, upload files, link them to a product listing, and enable email delivery, you will transform your store into a digital marketplace. Customers receive instant access to their downloads after checkout, with customizable email notifications. Set download limits, disable access for refunded orders, and protect your content with watermarks. Start your digital business more Sell digital products & digital files (pdf, images, video, course, etc..) Sell any kind of digital downloads, unlimited storage, unlimited downloads Customize email, files, customer pages, checkout pages to match your brand Protect your digital files with license keys, PDF Stamping, download limits
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