Sky Pilot ‑ Digital Downloads

SkyPilot has been fantastic! As a digital download business, we were worried about the transition of downloads from Woocommerce and WordPress to Shopify. Alessandro and the Sky Pilot team made the transition process smooth and solved many of our pain points while creating a new site. The Sky Pilot team has gone above and beyond to ensure my team understood their app's inner workings and how to use it better. I highly recommend Sky Pilot to those who want to make sure their customers get the correct download every time. Show more

I recently had the pleasure of using SkyPilot, and I must say it has exceeded my expectations in every way. Not only does the app offer a fantastic range of features, but the customer support provided by Alessandro is nothing short of exceptionalI have done an online meeting with the app representatives and they have guided me step by step through the app setup. Furthermore, they have recorded the setup process and sent it to me so I can always come back to it and figure out the next step of Show more

I had the greatest experience with customer service (thanks Alessandro) who had to manually fix a very difficult and unusual DNS problem for me. He was willing to try everything until the problem was solved! I felt like I was being cared for as a customer and against all odds, had a fun chat with him as well. I'm very pleased with the app otherwise too! The email customization tools are exactly what I need, the storage size is good value for the money and it's very easy to add files to existing products in the shop. The app connected with my shop without any problems and I was able to start using it immediately. All in all, would highly recommend it for setting up Digital Products! Show more

Sky Pilot is an amazing fix to help deliver all our digital content. App works flawlessly and was easy to set up, lots of smart features, very happy we get to use them and they built this fantastic tool. Show more

Great app and customer service! I was using another app for sending digital files beforehand but I switched to Sky Pilot because the interface and user experience is much better, and with my current needs I don't think any other app can beat the price (I'm on the starter plan). I'm giving 5 stars because I have had a really good experience with Sky Pilot - HOWEVER I would have liked to be able to sort my uploaded files into folders before attaching them to the products in my store. I sell digital sewing patterns for women, and for each design I have 1-2 style choices as well as 7 size categories (so up to 14 different categories of files for 1 product). So it's a bit of headache to match the right files with the right sub-product etc when you can't group the files in folders. BUT I have searched the marked for apps that can do this and it seems no app is offering this service anyway... Show more