Point of Sale

POS is a simple way of using a shop till. It syncs brilliantly with your E-Store and is pretty seamless. I think over time it will improve, such as more sophisticated options with customers purchases such as accounts, credit limits etc. Also be careful of discounts, we found it was easy to make mistakes and charge the customer wrong amounts. We've overcome that now. Show more

***Helpful to a point. But will take YOUR tech-savviness to be successful*** The App is helpful as it means I only have 1 inventory between my online and in-store shoppers. I also like how mobile it is, and how quick it is to checkout. My 2-star deduction is because sometimes it takes a minute or two for things to sync between the Shopify admin and POS. Something might scan and be found through search in the admin interface but when attempting to scan or search through the POS, it won't find it. This has forced us to use the Custom Sale option but means we have to backtrack and fix quantities later-- so it's like i have two inventories again. The support is fine- they are always available but sometimes we get lost in translation and they often have scripted responses that are frustrating, as it feels they're not really hearing me and my needs, but trying to get 5 Star survey results. I was sifted through several "launch specialists" when I was converting systems and it was tough to feel helped as I had to reexplain and reintroduce my progress to several people. Eventually, I just stopped asking as they seemed too busy or uninvested. I would call instead of email as email tickets can take several days or they don't answer at all. Other updates I'd like to see: Making a specific collection "non-discountable" as we offer a "member" discount for people every day, but some items' profit margins are too narrow to apply an additional discount. So my staff needs to outsmart the system. Secondly, a connection to Blackbaud would be awesome as I could load or view my members through there. Finally, as a non-profit Museum, this has been an inexpensive way to stay in modern times but our store has a lot of products (5000+) available that it seems Shopify struggles to update or keep track of seamlessly. Show more

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS? Show more

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one. I used to love This platform once. Now I'm actively looking for a better option Show more

We love how easy it is to use and find products with the search capability. As the store owner, I like the ability to see the daily sales analytics. Show more