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Shipup

4.6(Reviews)

Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. more Timely Email and SMS Notifications Branded and Customisable Tracking Pages Centralised Shipment Dashboard Returns management with Automated Exchange & Store Credit Options AI-Powered Estimated Delivery Dates

About Shipup

Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. more Timely Email and SMS Notifications Branded and Customisable Tracking Pages Centralised Shipment Dashboard Returns management with Automated Exchange & Store Credit Options AI-Powered Estimated Delivery Dates

Key Features

  • Advanced dashboard capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 333
96 installs
96
Mar 16
142 installs
142
Mar 17
60 installs
60
Mar 20
9 installs
Mar 21
1 installs
Apr 24
1 installs
Apr 30
24 installs
24
May 20

Frequently Asked Questions

What is Shipup?

Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making. more Timely Email and SMS Notifications Branded and Customisable Tracking Pages Centralised Shipment Dashboard Returns management with Automated Exchange & Store Credit Options AI-Powered Estimated Delivery Dates

How much does Shipup cost?

Shipup offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Shipup easy to set up?

Yes, Shipup is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Shipup is a great way to inform your customers about the statuts of their order and about the shipment. It is very reassuring for them, because they receive emails that are customized with our brand DNA. Moreover, Shipup sends notifications about the order, if there is an incident on the way and on our side we also receive a notification so we can initiate an action before they come back to us. We also like the fact that customer can rate us afterwards ! It helps us come back to them if they had a bad experience with the delivery. Shipup is very well integrated with Shopify and easy to implement : Show more

May 23, 2022
5.0

Amazing solution! Not only it makes my customer support easier, it is also create more sales. Amazing ROI! Show more

February 20, 2019
5.0

Amazing app. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to the next features! Show more

November 6, 2018
5.0

I used this app to inform my customers about their delivery so that they can know exactly when it arrives. You can customize everything in the tracking page or the email templates (photos, videos, logos...) by yourself on this app and it's really great! Besides Shipup team is very helpful and always makes their best to give you the accurate service at the right time ;) Show more

October 25, 2018
5.0

Appli qui fonctionne très bien et qui nous a permis de beaucoup diminuer le nombre d'e-mails de clients qui se demandaient où était passé leur colis... Show more

October 3, 2018

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