Shippo ‑ Simplified Shipping

The bugs are aplenty. The ship date for orders gets stuck on a previous date (random date is chosen) when going to print labels. You have to manually change it each time. When you create an order, it disappears. You have to go back in to the order page, find the order, and then print the label. Annoying extra steps that shouldn't be there when paying a premium for the app. They refuse to fix any of these issues. I have switched to another shipping app.

Everything has worked Great for 5+ years that I’ve used it... Until Today! The new user interface is absolutely Atrocious. The screen looks cluttered, you can’t easily view the items listed in each order clearly because of the massive about of text on the screen. The layout is terrible, and the options for editing customs forms on international shipments is horrendous. If I can’t go back to the original layout, I’m leaving Shippo immediately.

We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!

I have used Shippo in many stores I've built and run in Shopify. However, I recently installed Shippo into a new store I am building. While the user names/emails associated with all my Shippo accounts are different, Shippo pulled all the data from another store. Data such as payment info, addresses, every order, customer details, etc. 1) I can not get Shippo to pull info for the store I am building out (no way to change billing details or addresses) but also 2) the data import is a massive privacy breach–and one that the client whose info is being pulled would absolute not appreciate. Reached out to Shippo numerous times. Was given negligent responses (try logging out, logging in... yer, that's 101) and (we've fixed the issue, just go ahead and manually hide the other store's order... thousands of pages of this). The hidden orders popped up again. There is still now way to change billing so payment goes to this new store's credit card, not the other client's. The addresses... also no way to change. I have reached out numerous times and no one seems to care. Uninstalled Shippo and installed Ship Station instead. Now tempted to go back and uninstall Shippo on ALL the other stores I manage, as I will not be dealing with this with Ship Station or Easy Post... or numerous other options availlable. Shame on Shippo. I give them an F.

We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!