SHIPAID ‑ Shipping Guarantee
Boost revenue and trust with branded order guarantee, free returns, and instant resolutions. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. more Brand-owned order Guarantee Centralized delivery issue management Free returns and automated exchanges Branded tracking and claim experiences Purpose-driven customer engagement options
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Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Frequently Asked Questions
What is SHIPAID ‑ Shipping Guarantee?
Boost revenue and trust with branded order guarantee, free returns, and instant resolutions. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer. more Brand-owned order Guarantee Centralized delivery issue management Free returns and automated exchanges Branded tracking and claim experiences Purpose-driven customer engagement options
How much does SHIPAID ‑ Shipping Guarantee cost?
SHIPAID ‑ Shipping Guarantee offers multiple pricing tiers to fit different business needs: Free: Free.
Is SHIPAID ‑ Shipping Guarantee easy to set up?
Yes, SHIPAID ‑ Shipping Guarantee is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more. Show more
ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated. Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid! The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon. Show more
The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app. Show more
Works great for our business! Show more
ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive. Show more
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