Route ‑ Protection & Tracking
Information last verified: Never
Find Shopify Stores Using Route ‑ Protection & Tracking
Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.
Why Choose Route ‑ Protection & Tracking?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Great communication!
I granted Route collaborator access to install their app on my Shopify website. During this process, the widget broke my checkout button. When a customer went to checkout, it opened a file instead of leading to the checkout page. This went unnoticed for quite some time and negatively impacted my sales. Additionally, a Route cashback promotion was added to my widget without my approval, which could have caused further losses. These issues are unacceptable, especially given the trust I placed in the Route team. Based on these experiences, I do not feel confident recommending this app. I hope Route provides clearer guidance to their installation team to prevent similar problems in the future.
No review text provided.
Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.
Customer service is impossible! It used to be good, but now you can't get anywhere.
Frequently Asked Questions
Shopify App Installs
Alternatives to Route ‑ Protection & Tracking
Explore similar apps to Route ‑ Protection & Tracking
Conform
Let customers upload payment proof & confirm manual transfers via a custom form page. Conform helps merchants who accept manual payments collect and verify payment confirmations easily. Customers fill out a confirmation form with their order number, email, name, and upload proof of payment. If the order matches Shopify data, the app adds a link to the image in the order timeline. Merchants can view all submitted confirmations in a dashboard to simplify tracking and processing. Conform helps merchants who accept manual payments collect and verify payment confirmations easily. Customers fill out a confirmation form with their order number, email, name, and upload proof of payment. If the order matches Shopify data, the app adds a link to the image in the order timeline. Merchants can view all submitted confirmations in a dashboard to simplify tracking and processing. more Reduce manual communication for bank transfer verification Avoid missing payment confirmations from customers Save time by auto-linking payment proofs to valid orders
Zapiet Eats
Stop paying 30% to food delivery apps. Own your orders. Every order through UberEats or DoorDash costs you 15-30% in commission. On a $50 order, that's $15 gone. Zapiet Eats turns your store into a direct ordering channel. Customers order from your site. Staff manage orders in real time from POS or Admin. Set delivery zones with accurate time estimates. Offer ASAP or scheduled orders. Control your menu and availability. Collect reviews automatically. Built for restaurants, cafes, QSRs, and popup food businesses. Every order through UberEats or DoorDash costs you 15-30% in commission. On a $50 order, that's $15 gone. Zapiet Eats turns your store into a direct ordering channel. Customers order from your site. Staff manage orders in real time from POS or Admin. Set delivery zones with accurate time estimates. Offer ASAP or scheduled orders. Control your menu and availability. Collect reviews automatically. Built for restaurants, cafes, QSRs, and popup food businesses. more Accept, decline, and track orders from Shopify POS in real time Let customers order now (ASAP) or schedule for later Set delivery zones with accurate prep and delivery times 86 items instantly — control your menu by time, day, or location Collect feedback on autopilot before bad reviews happen
GZ Order Tracking Page
Boost your traffic and 5-star reviews showing your customers their order status right on your store. Online shoppers want to know details about their order status at every step of the way. Order tracking page allows your customers to follow their orders from the moment their order is placed until it is delivered to their homes, knowing in advance the estimated shipping and delivery dates of the order. Order statuses can be customized before the order is fulfilled. Customers need to simply enter their order number and email address to see their latest order update. Trust us, they'll love it! Online shoppers want to know details about their order status at every step of the way. Order tracking page allows your customers to follow their orders from the moment their order is placed until it is delivered to their homes, knowing in advance the estimated shipping and delivery dates of the order. Order statuses can be customized before the order is fulfilled. Customers need to simply enter their order number and email address to see their latest order update. Trust us, they'll love it! more Save support time reducing the most common support request: "Where's my order?” Setup processing times & estimated arrival dates for each shipping profile. Add custom order statuses to your order timeline. Display shipping messages & ETA information under your "Add to Cart" button. Avoid sharing clients' sensitive information with “third-party” apps.