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Rich Returns & Exchanges

4.5(Reviews)

Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL

Key Features

  • Advanced integration capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Standard

$19 / month

10 monthly returns ($1 per extra return), Branded Returns Portal, Automated Prepaid Return Labels, Customer Notifications, Custom Return Reasons

Choose Plan

Pro

$39 / month

50 monthly returns $0.75 per extra, All Standard Features, Variant Exchanges, ResolutionHub, Analytics, Multi-Language Portal, CSV Export

Choose Plan

Premium

$99 / month

100 monthly returns $0.5 per extra, All Pro Features, Advanced Rules (10 included), Reports & Trends, Auto-Refunds, Automatic Exchanges

Choose Plan

Plus

$199 / month

500+ monthly returns (scalable), All Premium Features, Custom Domain, International Labels, Auto-Tracking, API Access, Stripe Integration

Choose Plan

Frequently Asked Questions

What is Rich Returns & Exchanges?

Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL

How much does Rich Returns & Exchanges cost?

Rich Returns & Exchanges offers multiple pricing tiers to fit different business needs: Standard: $19 / month, Pro: $39 / month, Premium: $99 / month, Plus: $199 / month.

Is Rich Returns & Exchanges easy to set up?

Yes, Rich Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We use this app for International returns/exchanges and it caters for our current needs perfectly. Recommended! Show more

April 26, 2023
4.0

its super app i found difficulty in start but Andrej Janev help me alot to understand all the setting . Andrej you really help me a lot. Thankyou Show more

February 3, 2023
5.0

The customer service is responsive to messages and provides helpful problem solving solutions. Thank you. Show more

February 3, 2023
5.0

Great app! They helped me changed something to suit my store better. Thanks! Easy to use as well!!!!!! Show more

January 26, 2023
5.0

The work done by Andrej on helping us complete the set up was fantastic. We are excited to see a change in how we do customer service. Show more

January 10, 2023

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