Rich Returns & Exchanges
Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
About Rich Returns & Exchanges
Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
Key Features
- Advanced integration capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is Rich Returns & Exchanges?
Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
How much does Rich Returns & Exchanges cost?
Rich Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Rich Returns & Exchanges easy to set up?
Yes, Rich Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We have been using Rich Returns for about a year and we are really happy about it. It's not too expensive and it has all the features we need to run a medium big Shopify store. I would recommend this app! Show more
Rich Returns has simplified our returns process. Its easy to set up & use and looks great. Good support! Show more
Rich Returns is a GREAT return management app. I was previously using Return Magic. It served the purposed but had a lot to be desired. There were virtually no updates to the app. It almost felt like it was an abandoned product after Shopify purchased them. Rich Returns is very easy to use. And our productivity on returns have increased dramatically. The search function to find RMAs was very fast. The Exchange for variant feature saves me so much time. I am so happy to have switched. I demo other popular return app sbut what made me decide to purchase Rich Returns was the support. During the trial period, they were quick to resolve issues. Great customer support. And I can see that they will be continuously updating the app to make it even better. Great job guys! Show more
Great app, very easy to install and customize. I needed something flexible and I found what I was looking for. Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform. I am fully satisfied with the choice made. Show more
Works perfectly for us. We ship both smaller items that fit USPS’s First-Class Mail as well as items over 1lb where we need Priority-Mail. This returns app has a functionality for USPS in place to choose the cheaper rate based on the weight which really helps us reduce costs for return labels. Laura helped us with the setup, really happy with the end result and our workflow for returns. Show more
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