Rich Returns & Exchanges
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
Key Features
- Advanced integration capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Standard
10 monthly returns ($1 per extra return), Branded Returns Portal, Automated Prepaid Return Labels, Customer Notifications, Custom Return Reasons
Choose PlanPro
50 monthly returns $0.75 per extra, All Standard Features, Variant Exchanges, ResolutionHub, Analytics, Multi-Language Portal, CSV Export
Choose PlanPremium
100 monthly returns $0.5 per extra, All Pro Features, Advanced Rules (10 included), Reports & Trends, Auto-Refunds, Automatic Exchanges
Choose PlanPlus
500+ monthly returns (scalable), All Premium Features, Custom Domain, International Labels, Auto-Tracking, API Access, Stripe Integration
Choose PlanFrequently Asked Questions
What is Rich Returns & Exchanges?
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
How much does Rich Returns & Exchanges cost?
Rich Returns & Exchanges offers multiple pricing tiers to fit different business needs: Standard: $19 / month, Pro: $39 / month, Premium: $99 / month, Plus: $199 / month.
Is Rich Returns & Exchanges easy to set up?
Yes, Rich Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great app for handling returns, but also amazing customer service! Would recommend the app to everyone. Show more
The support was very helpful as we request a new feature and it works perfectly. This new fonctionality really facilitate our day to day tasks in terms of exchange procedure. Show more
We have been using Rich Returns for about a year and we are really happy about it. It's not too expensive and it has all the features we need to run a medium big Shopify store. I would recommend this app! Show more
Rich Returns has simplified our returns process. Its easy to set up & use and looks great. Good support! Show more
Rich Returns is a GREAT return management app. I was previously using Return Magic. It served the purposed but had a lot to be desired. There were virtually no updates to the app. It almost felt like it was an abandoned product after Shopify purchased them. Rich Returns is very easy to use. And our productivity on returns have increased dramatically. The search function to find RMAs was very fast. The Exchange for variant feature saves me so much time. I am so happy to have switched. I demo other popular return app sbut what made me decide to purchase Rich Returns was the support. During the trial period, they were quick to resolve issues. Great customer support. And I can see that they will be continuously updating the app to make it even better. Great job guys! Show more
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