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ReturnZap Returns & Exchanges icon

ReturnZap Returns & Exchanges

5.0(Reviews)

Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more Reduce refunds with advanced exchange for any product, even at different prices Enforce custom return policies. Auto-approve or review each return request. Issue store credit - gift cards and account credit, with optional bonus credit Automate return labels from carriers in the US, Canada, Australia, UK, and EU Save money with no fees per return and no cap on returns or exchanges

Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Simple

$29 / month

Embedded returns portal, Create Shipping Labels, Return for Refund, One Click Refund / Restock, Advanced rules and return logic, Manual or Automated Approval, Customer notifications

Choose Plan

Pro

$49 / month

Exchange for variant or other product, Return for store credit, Bonus store credit incentive, "Green returns" - No shipping required, International return shipping, QR code returns, Follow up questions

Choose Plan

Premium

$79 / month

Exchange for any product at any price, Automated processing based on tracking, 3rd party integrations, Advanced package dimensions, Warehouse tools, API and webhooks

Choose Plan

Frequently Asked Questions

What is ReturnZap Returns & Exchanges?

Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more Reduce refunds with advanced exchange for any product, even at different prices Enforce custom return policies. Auto-approve or review each return request. Issue store credit - gift cards and account credit, with optional bonus credit Automate return labels from carriers in the US, Canada, Australia, UK, and EU Save money with no fees per return and no cap on returns or exchanges

How much does ReturnZap Returns & Exchanges cost?

ReturnZap Returns & Exchanges offers multiple pricing tiers to fit different business needs: Simple: $29 / month, Pro: $49 / month, Premium: $79 / month.

Is ReturnZap Returns & Exchanges easy to set up?

Yes, ReturnZap Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

My business is based in the UK and it was very easy to set up ReturnZap! Their customer service is top and they are very quick to respond to queries and offer their support - highly recommend! Show more

July 13, 2024
5.0

We looked for the Return & Exchange app for weeks until we found ReturnZap. After installation and basic setup, we were happy with how it worked, but we knew that we could get so much more from the app. David reached out to us and sorted all our questions and needs to make a return and exchange process for our customers. We 100% recommend the best app you can get! Show more

July 4, 2024
5.0

This is a great app! One of the very few that offer a service without a per return cost. Since downloading this app, we have actually made money. By offering prepaid labels to customers that we can deduct from their returns, the difference more than covers the cost of this affordable, and well developed app. In addition, it has tons of huge time saving features. One click store credit is wonderful. Custom rules that control the return flow make life easy and allow us to streamline and automate a lot of the manual work that we used to have. Their team is highly responsive and they have customized many features for us. I highly recommend returnzap. Show more

May 23, 2024
5.0

ReturnZap is an amazing application to use for a business like us. It's really important when a compagnie choose an app to have a good communication with the team and for sure David exceeded all of our expectations. He is always here to help us when we have questions and he also took the time to adapt the application to our needs. We really appreciate that returns can be managed within Shopidy admin, It's really convenient for our company's returns team. Also, the calculation method for reimbursements and credit notes is really a bonus... it's quick. I recommend for sure this application. And again, thanks to David for everything. :) Rosy Show more

May 13, 2024
5.0

We have only been using ReturnZap for a short few weeks but David and his team are INCREDIBLE! They helped us set up our portal and get associated with the program. When we were confused about something, David had it fixed within the hour! Can't recommend enough! Show more

April 17, 2024

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