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ReturnZap Returns & Exchanges

4.8(Reviews)

Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more Reduce refunds with advanced exchange for any product, even at different prices Enforce custom return policies. Auto-approve or review each return request. Issue store credit - gift cards and account credit, with optional bonus credit Automate return labels from carriers in the US, Canada, Australia, UK, and EU Save money with no fees per return and no cap on returns or exchanges

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Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Simple

$29 / month

Embedded returns portal, Create Shipping Labels, Return for Refund, One Click Refund / Restock, Advanced rules and return logic, Manual or Automated Approval, Customer notifications

Choose Plan

Pro

$49 / month

Exchange for variant or other product, Return for store credit, Bonus store credit incentive, "Green returns" - No shipping required, International return shipping, QR code returns, Follow up questions

Choose Plan

Premium

$79 / month

Exchange for any product at any price, Automated processing based on tracking, 3rd party integrations, Advanced package dimensions, Warehouse tools, API and webhooks

Choose Plan

Frequently Asked Questions

What is ReturnZap Returns & Exchanges?

Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more Reduce refunds with advanced exchange for any product, even at different prices Enforce custom return policies. Auto-approve or review each return request. Issue store credit - gift cards and account credit, with optional bonus credit Automate return labels from carriers in the US, Canada, Australia, UK, and EU Save money with no fees per return and no cap on returns or exchanges

How much does ReturnZap Returns & Exchanges cost?

ReturnZap Returns & Exchanges offers multiple pricing tiers to fit different business needs: Simple: $29 / month, Pro: $49 / month, Premium: $79 / month.

Is ReturnZap Returns & Exchanges easy to set up?

Yes, ReturnZap Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution. Show more

September 11, 2024
5.0

First time I have written a review in Shopify. This app solved all our DHL Express return label problems that the other apps did not solve. The support team were fast, competent and reliable. Every aspect was smooth and fast. Would recommend to anyone Show more

September 10, 2024
5.0

Great app and excellent support Show more

September 10, 2024
5.0

We've been using this app for a few months to streamline our returns process, and the service has been excellent from start to finish. David has been incredibly supportive, joining several calls to assist with any adjustments we needed. I would highly recommend this to anyone looking to reduce manual work and automate their returns processes. The price is attractive for the capabilities it offers. Show more

August 23, 2024
5.0

Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended. Show more

August 21, 2024

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