AfterShip Returns & Exchanges
Information last verified: Never
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Why Choose AfterShip Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Returns management portal, Branded returns page, Email notifications, Basic returns window and reasons, Manual approvals and label uploads
Get Started FreeEssentials
All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules
Choose PlanEssentials
All Free features, In-app automatic labels, Branded returns page, Email notifications, Basic refunds and exchanges, Basic routing rules
Choose PlanPro
All Essentials features, Automatic returns approval, In-app returns tracking, Refund to store credit, Return methods, Eligibility rules
Choose PlanPremium
All Pro features, Shipment status-based automation, Embedded returns page, Exchange for other items, Exchange on store, Pre-built integrations
Choose PlanKey Features
- Advanced automation capabilities
- Advanced analytics capabilities
- Advanced customer capabilities
Customer Reviews
Quick and easy to use. Great customer support. Easy installation. Easy setup. Big fan, will use this for all my stores. Show more
I have just installed this app to help my new business launch successfully by offering a smooth returns/ exchange process. Easy to install and customise brand so far. Quick support service too. So so good. Show more
Great app to manage your returns and generate your portal. Customer support is very fast and helpful. You should definitely give it a try! Show more
VIOLATES YOUR AND YOUR CUSTOMER'S PRIVACY LAWS. BEWARE - If you are using this app you are breaking US and EU laws. This app stores all you customers email data, as confirmed by their service rep (I dont know what other details). To verify this claim, you will see that even if you change the email associated with the order, the App will use the old email id from "their database" to verify the return. This is scary, shocking and should not be allowed by Shopify. Show more
Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks. Show more
Frequently Asked Questions
Shopify App Installs
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