Return Prime:Return & Exchange
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Always free
Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card
Get Started FreeGrow
Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp
Choose PlanGrow - Boost
Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature
Choose PlanScale
Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API
Choose PlanFrequently Asked Questions
What is Return Prime:Return & Exchange?
Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. Return Prime automates returns & turns them into growth opportunities. From claim approvals to return labels, it ensures every step of the return process is optimized for ease, speed & customer satisfaction. DTC brands can easily manage return requests through a branded return portal & recover revenue through smart exchanges, store credits & personalized upsells. Integrated with 100+ WMS & logistics tools, Return Prime helps brands win shoppers back & grow LTV - while enjoying 24*7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary and custom products during return to increase AOV
How much does Return Prime:Return & Exchange cost?
Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.
Is Return Prime:Return & Exchange easy to set up?
Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Super helpful customer support. Show more
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Return Prime has been great for our business. The app is very user friendly. Returns and exchanges have been easy to manage through the app. The support has been top notch. The live chat has been very helpful and follow up has been excellent. Would recommend this app for ecommerce businesses. Show more
Amazing customer service! Took me a while to get everything set up but the customer service team were instantly available and did everything I needed straight away. Lots of features on this app and a great backend compared to the app we previously used so I am looking forward to using this for our business. Show more
I have just installed Return Prime and was impressed with the ease of set up and support available. After using a much more expensive app that required extra $ to access additional functions, I am very happy with the price and functionality. The inclusions in the one price such as exchange for higher value items, customer incentivisation options and no limits on number of rules for returns and exchanges is great. Show more
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