
Return Prime:Return & Exchange
Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue
Key Features
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Always free
Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card
Get Started FreeGrow
Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp
Choose PlanGrow - Boost
Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature
Choose PlanScale
Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API
Choose PlanFrequently Asked Questions
What is Return Prime:Return & Exchange?
Convert your returns to revenue with automated returns management, store credits, & smart upsells Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. Return Prime helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more Automate the returns and exchange management with auto-approval and rejections Incentivize exchanges over returns & capture the price difference or return fees Set custom return rules based on product type, value, reason, or timeframe Encourage store credit instead of refunds to retain revenue Upsell relevant products during returns to turn refunds into new revenue
How much does Return Prime:Return & Exchange cost?
Return Prime:Return & Exchange offers multiple pricing tiers to fit different business needs: Always free: Free, Grow: $19.99 / month, Grow - Boost: $49.99 / month, Scale: $149.99 / month.
Is Return Prime:Return & Exchange easy to set up?
Yes, Return Prime:Return & Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better. Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app. Show more
Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations Show more
Super helpful. The Return Prime team is always quick to assist. Definitely recommend! Show more
Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend. Show more
I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary. Show more
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