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Re:amaze AI Helpdesk & Chat icon

Re:amaze AI Helpdesk & Chat

4.4(141 Reviews)
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

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Key Features

Frequently Asked Questions

What is Re:amaze AI Helpdesk & Chat?

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

How much does Re:amaze AI Helpdesk & Chat cost?

Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.

Is Re:amaze AI Helpdesk & Chat easy to set up?

Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

1.0

I was at first supper happy, the application has soma small features that I really miss and some that really work well.. But the worst is, as soon as there is any pressure on the Sales / Support page the website and the app break's down.. apparently a Black Friday sale was to much for the server to handle.. An the site is down... This is the worst timing ever... If I can not offer my costumers support because Reamaze support software and Website dose not work this is the worst of all scenarios.. I even tried to reach out to the Reamaze team to sort this our.... But sadly without any success, since also their page seams to be down.. Not a very trust building issue..

November 30, 2021
5.0

Kathy is VERY friendly and very proactive in resolving our concerns. :) She is always making sure that all issues are addressed.

November 24, 2021
5.0

We love reamaze! Their support is fantastic, and very responsive to feature requests. It's perfect for our business.

October 26, 2021
5.0

Amazing app, we have been using it for almost a year and never had any issues. Customer service is quick and very helpful!

October 21, 2021
5.0

I've used Reamaze for two years now for urbanplantgrowers.com. The software is amazing, it integrates well with shopify and some of the other apps that we use. The system is logical and easy to use, with a huge amount of capability in Machine learning and automation (you just need to invest some time into building it out). The help team is super fast and really helpful, Looking forward to continuing to use it in the future!

September 8, 2021

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 477
116 installs
116
W45
1 installs
W46
38 installs
38
W47
100 installs
100
W48
40 installs
40
W49
65 installs
65
W50
15 installs
15
W51
16 installs
16
W52
9 installs
W53
20 installs
20
W02
31 installs
31
W03
26 installs
26
W04

Pricing Plans

Re:amaze Basic

$29 / month or $313.20/year and save 10%

Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications

Choose Plan

Re:amaze Pro

$49 / month or $529.20/year and save 10%

Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications

Choose Plan

Re:amaze Plus

$69 / month or $745.20/year and save 10%

Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications

Choose Plan

Enterprise Custom

$899 / month

Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support

Choose Plan

Frequently Asked Questions

What is Re:amaze AI Helpdesk & Chat?

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

How much does Re:amaze AI Helpdesk & Chat cost?

Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.

Is Re:amaze AI Helpdesk & Chat easy to set up?

Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Get Re:amaze AI Helpdesk & Chat

View on Shopify App Store

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Re:amaze AI Helpdesk & Chat | 2026 Reviews, Features & Pricing | Shopify App