BOLD AI Upsell & Cross‑Sell

*update* I received a call from help department after leaving this review and they were very eager to get my installation working. So, they seem to have quick support if needed. However, I'm still not interested installing the app because of my misunderstanding of the pricing. I installed the app but it wouldn't work and there is no documentation to assist in installation beyond the "install" button, instead they tell you to contact them for a professional installation (you must pay). Weirdly, after I clicked the "install button, my site was slowed down even though the upsells weren't working at all. I also didn't realize that the starting price point is PER VIEW of the upsell, so it becomes pricey if you want all of your customers to get the upsells. I deleted the app. I use another bold product that I like quite a bit but I was disappointed with this one. Show more

BE AWARE. We have tried to make this app work for the past ten days but only with issues. It does not work well with some other apps we have on our store and worse, when we disabled all functions and removed the upsell offers, it still proceeded to checkout via bold's checkout process so that they would collect 0.5% of income on more than $2200 of our transfers. When reaching out to the support staf we've been told we could not be reimbursed. There are better after-checkout-upsells apps that this available, do not use! Show more

Thanks Brysen and Robert P for a job well done of integrating the product into my website. Really appreciate your help. Show more

I’m sure the app is fine. Unfortunately the customer service is terrible! Really don’t recommend this app if the device is this bad early on. Show more

the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app. Show more