Stamped Reviews & Loyalty

Out of nowhere the free plan changed to be for a payment plan for $19/mo. All these years of reviews I collected were instantly removed from our website and impacting SEOs. I wish Shopify would have the feature as part of the theme to incorporate ratings instead of having to resort to add these untruthful apps.

Very disappointing support. Stamped's system allows you to upload the review file yourself; however, it only allows up to 5,000 reviews per upload. We contacted support to see if they had the same limits, and we were asked to provide our review file. After we sent the file, they never replied. A different person contacted us days later and requested the same information. We then find out that they did upload the file, but more than half errored, and they said nothing further. We're going to delete what they uploaded, and try this again with small uploads.

They changed their free plan after collecting reviews for over 4 years so that you can no longer show the reviews without going to at least the $19/month plan. They now have my reviews hijacked. I don't have enough reviews and sales volume on Shopify to justify the $19/month plan since most of my sales and reviewsw are on eBay, which means I'll just redirect the buyers to my eBay reviews instead.

Brilliant customer support. Once the AI couldn't help me I set up a ticket and Anthony R got back to me in a timely and professional manner and helped me out with questions and even the set up of our account. I was a bit worried when Stamped lost its free trial as we had this on a few stores but it has been worth the subs on our busiest platforms and it is a great app that encourages customer interaction and feedback.

Really helpful and good customer service from Sandy! Thank you!