PrettyDamnQuick (PDQ)

PrettyDamnQuick has been instrumental in boosting our performance with their committed, hands-on approach. They don't just set things up; they dive deep into ongoing optimizations that have had a significant impact on our profits. Their expertise in A/B testing and operations are really top notch. For example, we tested lower shipping rates for the UK market and the outcomes were beyond our wildest expectations, contributing an additional seven figures to our annual revenue. Or trying out a simple message promoting free shipping for US orders over $40, a small tweak that resulted in six figures of additional profit for us. PDQ's tools and strategies don't merely optimize checkout processes; they enhance the overall sales strategy, making them an invaluable partner for continuous growth in e-commerce. Show more

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability. But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win. They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit. Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team. We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal. Show more

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins. For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty. The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance. They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction. Show more

Leveraging PDQ's checkout solution, Unique Vintage experienced a transformation in our online shopping experience, marked by a significant uplift in conversion rates and nuanced increases in shipping revenue. PDQ's analytical expertise and strategic recommendations, including tailored A/B tests and shipping option optimizations, have paved the way for an enriched customer journey and increased profitability. Their proactive approach and detailed insights into our checkout process have changed the way we look at the shipping in checkout and operational excellence (and customer satisfaction!). Show more

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience. With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes. Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience. Show more