Amai PreOrder Manager + Notify

Rolled the Pre-Order app out on our site and performing wonderfully. Support team could not have been more helpful, top-level support! Highly recommend this app for ecommerce websites that offer pre-order service or have occasional stock outages.

Great customer service! Thank you for getting back to us fast. It's key when dealing with the e-commerce fast paste environment.

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.) The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

Great app! Customer service was very responsive and helped us fix a small issue very quickly. We're excited to have this to start selling new colors before they arrive.

We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!