Pinch AI: Fraud & Return Abuse
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Why Choose Pinch AI: Fraud & Return Abuse?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced automation capabilities
- Advanced analytics capabilities
- Advanced dashboard capabilities
- Advanced workflow capabilities
Customer Reviews
Pinch’s data and analytics allow us to customize our returns flows in Loop, automate actions through Gorgias, and truly understand our customer segments. This enables us to tailor the experience for each customer—whether that means identifying fraud and bad actors or rewarding our VIPs—while seamlessly integrating into our broader tech stack. The team is awesome to work with, agile, quick and always pushing to be one step ahead of the rest! Could not recommend them more!
Frequently Asked Questions
Shopify App Installs
No install data available
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Kount
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ChargePay‑Chargeback AI Agent
Recover lost sales from chargebacks with AI-built evidence and automated dispute responses. When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal When chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes. Dashboard shows chargeback analytics and trends. Setup takes two minutes. Works with Shopify Payments, Stripe, and PayPal more Recover chargeback revenue with AI automatically building evidence reason code Block risky orders to prevent chargebacks using AI identity and order validation Send AI responses with order records and receipts to contest chargebacks Track dispute status and send chargeback alerts before reply deadlines via email Show chargeback analytics and case history to spot dispute trends and costs
Spotrisk: Fraud Protection
Spotrisk detects risky orders and verifies buyers to protect revenue and prevent chargebacks Stop worrying about chargebacks and fraud for your ecommerce store. Spotrisk analyzes thousands of data points like website behavior, IP address and buyer contact details to spot and prevent fraud before the order is processed. Join the Spotrisk safety network to access and add to a global ecommerce block list. Like a security camera for your online store, let Spotrisk keep an eye on risky customers and protect your revenue. Stop worrying about chargebacks and fraud for your ecommerce store. Spotrisk analyzes thousands of data points like website behavior, IP address and buyer contact details to spot and prevent fraud before the order is processed. Join the Spotrisk safety network to access and add to a global ecommerce block list. Like a security camera for your online store, let Spotrisk keep an eye on risky customers and protect your revenue. more Automatically detect and flag risky orders Verify buyer purchase with one click so you can ship with confidence Prevent bad actors from future attempts with Smart Blocking Advance rules and block lists to customise Spotrisk to your needs
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