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Patch Customer Retention icon

Patch Customer Retention

Unclaimed Listing
Managed by StoreCensus • Not verified
Increase revenue with an all-in-one tool that engages, rewards, and retains your customers. Increase your revenue by bringing your customers back! Patch's automated retention tools make it easy to understand buyer behavior and bring people back, so you make more sales. Features include automated customer journeys, email and text campaigns, website chat, loyalty and rewards, text messenger, review and ratings building, customer analytics and insights, referral program, and more. Increase your revenue by bringing your customers back! Patch's automated retention tools make it easy to understand buyer behavior and bring people back, so you make more sales. Features include automated customer journeys, email and text campaigns, website chat, loyalty and rewards, text messenger, review and ratings building, customer analytics and insights, referral program, and more. more Loyalty & Rewards - Reward customer actions like joining email lists. Customer Analytics & Insights - Understand your customers and their behavior. Automated Customer Journeys - Automate your retention efforts. Email & Text Campaigns - Reach your customers how they want to be reached. Review & Ratings Building - Establish credibility and increase buyer confidence.
5.0
4 reviews
12+ installs
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Patch Customer Retention

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

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Why Choose Patch Customer Retention?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Patch Retention

$295 / month

$295 base price for up to 29,500 contacts, then only a penny per contact. Automated loyalty, rewards, email, text, reviews, and more!

Choose Plan

Patch Retention

$395 / month
Choose Plan

Key Features

  • Advanced analytics capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

5.0
4 reviews
Anonymous
2023-11-13

Patch's pricing made it a no-brainer for us to give it a try, and now as our business has grown, Patch has scaled with us. I appreciate that the pricing ensures that we pay only for what we need when we need it. Other marketing platforms had low-cost plans that didn't offer enough or expensive large enterprise plans. Patch's pricing was perfect for the businesses right in between. Show more

Anonymous
2023-11-09

The best customer service in the industry. Transition from another platform is seamless. They walk you through everything. You really get the most out of the platform with the use of Email, SMS, and Rewards program being integrated. I was hesitant to use a rewards program and give too much away, but now I see that the return is well worth the rewards given. Show more

Anonymous
2023-05-26

The customer service team has been incredibly helpful with the transition! The segmentation ability and analytics they provide have changed a lot of how we use email and helped us become much more effective! Show more

Anonymous
2022-08-16

Really an amazing app, integration was seamless. We love that it has the ability to email and text our customers from the platform and great rates on messaging. Patch is super easy to use, we can email and text our customers from the same place, their built-in Loyalty program has boosted our retention and onboarding was a breeze with their hands-on support. The team is great and we're super happy so far! Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 2
1 installs
1
W32
1 installs
1
W40

Install Statistics

Weekly app installs over the last 12 weeks

12
Total Installs
4.8% vs last week
W04
W01
W02
W03
W04
W05
W01
W02
W03
W04
W01
W02
Previous weeks
Recent weeks
Data sourced from Shopify App Store analytics

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Patch Customer Retention Market Intelligence

Active Installs

23

Market Penetration

0.0%

of 4,786,323 active stores

Patch Customer Retention | 2026 Reviews, Features & Pricing | Shopify App