Parcel Panel Returns &Exchange
Improve your returns process by incentivizing exchanges and providing a self-service returns portal. ParcelPanel Returns and Exchanges by the ParcelPanel Team. Simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. ParcelPanel Returns and Exchanges by the ParcelPanel Team. Simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
Key Features
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
Free
6 returns per month, Manage returns in one place, Branded return page, Return labels, Multi-language, Return rules, Email notifications
Get Started FreeEssential
All Free features, Flexible customizable refund solutions, Flexible exchanges, Restocking fee and return shipping fee, Better rate labels, Embedded return page, Customer account return widget, Customize page domain
Choose PlanProfessional
All Essential features, Exchange upsell, Unlimited carrier connection, Free pickup, Workflows, Auto-track return shipment status, Returns advanced analytics, Onboarding support
Choose PlanEnterprise
Returns webhooks, Custom integrations, Advanced analytics, Dedicated priority support, Customer success manager
Choose PlanFrequently Asked Questions
What is Parcel Panel Returns &Exchange?
Improve your returns process by incentivizing exchanges and providing a self-service returns portal. ParcelPanel Returns and Exchanges by the ParcelPanel Team. Simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. ParcelPanel Returns and Exchanges by the ParcelPanel Team. Simplify the returns process with an automated return portal, easy return label generation, and AI-powered analytics for a seamless post-purchase experience. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
How much does Parcel Panel Returns &Exchange cost?
Parcel Panel Returns &Exchange offers multiple pricing tiers to fit different business needs: Free: Free, Essential: $20 / month or $192/year and save 20%, Professional: $59 / month or $552/year and save 22%, Enterprise: $239 / month or $2,268/year and save 21%.
Is Parcel Panel Returns &Exchange easy to set up?
Yes, Parcel Panel Returns &Exchange is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Was excited about the app but it has limited features with regards to accepting/rejecting returns of certain items/orders. No option to approve/reject a return based on a tag associated with an order or with a product. We use Shopify to tag orders and products for a variety of reasons. Some of these tags make an order ineligible for return. This app will not accommodate those tags.
Amzing service
great, quick and efficient
The product is simple and easy to use, with all functions meeting our needs, and the customer service support is very fast.
ParcelPanel's return & exchange service has been a game-changer for our customer experience. Since we started using it, our customers no longer have to go through the hassle of emailing to request returns—everything is streamlined and user-friendly. What stands out most is how much smoother the process has become. Customers are happier because they get quick resolutions, and the support team is always responsive whenever we need assistance. Issues get sorted out fast, which takes a lot of pressure off our operations. Overall, it’s been a great solution that improved satisfaction on both ends—our team’s and our customers’. Highly recommend it!
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