TrioM ‑ Combine, Merge Orders

awesome support, helped me a lot and answered a lot of questions. The App is working very good for us so far :) Show more

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done. Show more

It seems useful when reading the description, but the merging based on fulfillment status does not work as expected by me. I needed to manually merge only unfulfilled items of different orders, which I believe it's a very simple scenario and that's not possible through this app... very disappointed. Show more

This app causes more of headache than just using a manual workaround. Unfortunate that Shopify doesn't offer an out of the box solution and pushes the work on these janky 3rd party apps. Show more

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app. Show more