Okendo: Reviews & Loyalty

We've been partnering with Okendo for over five years and have seen their product get better and better each year. The product is incredibly user-friendly and integrates seamlessly with the rest of our tech stack. The team at Okendo is also always a pleasure to work with. They are extremely responsive to our needs, and consistently provide valuable strategic insights.

We have been using Okendo to consolidate reviews on our site for a while now but it had fallen on the backburner. Henry T. reached out as our new CSM and brought it back to the forefront. He came with several optimizations we will easily be able to integrate to improve our consumer's UX on-site and via email. Looking forward to seeing how we can further utilize the platform!

Shiela from support was a great help with implementing niche plug-ins for my client's Shopify site. Whole team I've interacted with via email always replied promptly and were pretty helpful. Have also used their live support chat team and they were helpful with small bits of coding advice (shopify liquids) too.

Review for Laura Gomez / Customer Success Specialist at Okendo Working with Laura Gomez has been an absolute pleasure. She went above and beyond to understand our brand, took the time to research YA-MAN thoroughly, and brought incredibly thoughtful insights to the table. Her guidance and recommendations helped us uncover optimizations and integrations that will significantly strengthen our business. Laura was not only knowledgeable and professional, but also kind, patient, and truly invested in our success. She has been an invaluable resource, and we’re so grateful for her support.

I recently switched to a new theme and lost the widget connections. Paulo from the support team was great to get us back and running again. Love Okendo and I have seen a tremendous difference in how customers are purchasing based on reading the reviews from others. It's such a great reviews app, wish I switched a lot sooner.