Okendo: Reviews & Loyalty
The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more Extensive range of fast, customizable review formats. Power post-review, post-checkout, and onsite referrals. Build engaging product recommendation quizzes with rewards. Display reviews in your online store and Shop with Shopify Shop integration. Automatically save customer data to a unified customer profile.
About Okendo: Reviews & Loyalty
The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more Extensive range of fast, customizable review formats. Power post-review, post-checkout, and onsite referrals. Build engaging product recommendation quizzes with rewards. Display reviews in your online store and Shop with Shopify Shop integration. Automatically save customer data to a unified customer profile.
Key Features
- Advanced integration capabilities
- Advanced marketing capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Okendo: Reviews & Loyalty?
The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more Extensive range of fast, customizable review formats. Power post-review, post-checkout, and onsite referrals. Build engaging product recommendation quizzes with rewards. Display reviews in your online store and Shop with Shopify Shop integration. Automatically save customer data to a unified customer profile.
How much does Okendo: Reviews & Loyalty cost?
Okendo: Reviews & Loyalty offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Okendo: Reviews & Loyalty easy to set up?
Yes, Okendo: Reviews & Loyalty is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it. Adding in an additional comment. Thumbs up to Henry Thompson (Customer Support) ran us thru some additional tools and really great tweaks to Klaviyo that will enhance our review and loyalty program. Show more
Best review app we've used so far Show more
I would highly recommend Okendo as it has been a very useful supporter for me to help market my product, retent my customers, and help express customers' reviews in a efficient and clear way. The customer service team is very professional and helpful. I am receiving their support every day. For example, André who has been an amazing support advisor who is not only professional, but also can think from the customers' point of views to provide valuable advice. Show more
The reviews feature are alright but quite expensive. We give 1 star because every single time we have an issue the customer service cannot help. It is like it young children working with absolutely no knowledge about the products and with no will to help either. They do not listen, they do not read, and they do not help. They answer slow even on live-chat letting you wait as long as it takes until you leave the chat and then hits you with "are you still here" and "we have closed this ticket please contact us if you need more help". Every single time. They let you wait 10-30 minutes for each answer. This way they let you wait for hours with absolutely no shame until you are tired and leave. Then they close the ticket and mark it as 'solved' (: It is absolutely astonishing the incompetence we experience from the customer service every. single. time. Also it's not a onetime thing - it's at least 15-20 different customer service agents with the exact same behavior. We will now find another provider to handle reviews for us. Show more
Great customer support, easy to deal, fast and reliable! - very happy with the app! Show more
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