NovaTomato: Print On Demand

Very disappointing from a designer's perspective. Most of the products do not have extensive size choices even if there are many so-called size options, and most are "Out of Stock" and have been for months. Not impressed. I am not addressing the quality of the "merch" as the app never had enough design mojo to bother ordering samples. Also, bringing anything to the attention of customer care led to repeated and repeated emails wanting to know "How are we doing?" Not so good, try offering products that are in stock or quit bothering to offer them. And get off your "tiny people" notions of fashion, please.

Well, the design lab is great in theory, but the colors on the mock ups DO NOT match what actually comes on the products. And it's not even close. Then there's the sizing chart. Pay very close attention to that. I ordered the largest polo shirt they offer and it was at least two sizes smaller than what would fit me. I spent countless hours designing almost 100 products for my store and now can't use any of them. Don't bother with customer service, they will just give you the runaround and ask you a million ridiculous questions and then tell you you're just out of luck if you want a refund. I could have probably dealt with the color issues, but the tiny sizes the garments come in puts this company that I had high hopes for in the "nope" bucket.

Great high quality eco friendly products. I was really impressed but the quality and comfort of the fabric even though it is made from recycled plastic. The app is also super easy to use. Great interface and great comprehensive design lab.

Very easy to use website and great selection of products. Polos came out amazing! Colors were vibrant and delivery was quicker than I've had with other sites.

For the most part, the quality is good. When I had an issue with a sample, Customer Service was able to assist and the response time, when it came to a follow up, was very prompt with a resolution. The production to delivery time is longer than I anticipated so just plan to order way in advance to have product/samples in a timely fashion.