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NestDesk Live Chat & Helpdesk icon

NestDesk Live Chat & Helpdesk

4.8(31 Reviews)
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

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Key Features

Frequently Asked Questions

What is NestDesk Live Chat & Helpdesk?

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

How much does NestDesk Live Chat & Helpdesk cost?

NestDesk Live Chat & Helpdesk offers multiple pricing tiers to fit different business needs: FREE: Free, BASIC: $5.99 / month, ADVANCED: $14.99 / month, PROFESSIONAL: $34.99 / month.

Is NestDesk Live Chat & Helpdesk easy to set up?

Yes, NestDesk Live Chat & Helpdesk is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

4.0

The customer support is on point, fast and accurate. And the app is very simple to use. They need a few tools but they are working on it.

December 18, 2022
5.0

Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app

December 8, 2022
5.0

Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!

December 7, 2022
5.0

I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.

December 1, 2022
5.0

it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.

November 27, 2022

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 48
2 installs
2
W44
10 installs
10
W45
4 installs
4
W47
14 installs
14
W48
10 installs
10
W49
1 installs
W50
1 installs
W51
1 installs
W52
3 installs
3
W02
2 installs
2
W04

Pricing Plans

FREE

Free

Unlimited conversations, 1 agent as admin, 1 store integration, 1 Facebook integration, Live chat customization, Browser notifications, Mobile app

Get Started Free

BASIC

$5.99 / month

Unlimited conversations & agents, 2 stores & FB integrations, Live visitor data, Automation rules, Order tracking, Remove watermark, 5 FAQs

Choose Plan

ADVANCED

$14.99 / month

Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Basic, plus, Chatbot, Business hours, Offline email notifications

Choose Plan

PROFESSIONAL

$34.99 / month

Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Advanced, plus, AI Chatbot, 500 replies/month, Order management

Choose Plan

Frequently Asked Questions

What is NestDesk Live Chat & Helpdesk?

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

How much does NestDesk Live Chat & Helpdesk cost?

NestDesk Live Chat & Helpdesk offers multiple pricing tiers to fit different business needs: FREE: Free, BASIC: $5.99 / month, ADVANCED: $14.99 / month, PROFESSIONAL: $34.99 / month.

Is NestDesk Live Chat & Helpdesk easy to set up?

Yes, NestDesk Live Chat & Helpdesk is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Get NestDesk Live Chat & Helpdesk

View on Shopify App Store

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