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NestDesk Live Chat & Helpdesk icon

NestDesk Live Chat & Helpdesk

4.8(31 Reviews)
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

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Key Features

Frequently Asked Questions

What is NestDesk Live Chat & Helpdesk?

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

How much does NestDesk Live Chat & Helpdesk cost?

NestDesk Live Chat & Helpdesk offers multiple pricing tiers to fit different business needs: FREE: Free, BASIC: $5.99 / month, ADVANCED: $14.99 / month, PROFESSIONAL: $34.99 / month.

Is NestDesk Live Chat & Helpdesk easy to set up?

Yes, NestDesk Live Chat & Helpdesk is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

November 1, 2023
5.0

Great app with fast customer support. Works both on web and mobile application with reasonable plans. It would be much better if can sync complete with messenger and product card sharing like the facebook shop do.

October 13, 2023
5.0

Ứng dụng rất tốt, miễn phí và mọi thứ được hoàn thiện không khác gì ứng dụng mất phí, cảm ơn team đã mang sản phẩm tốt đến người dùng.

August 29, 2023
5.0

This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.

July 17, 2023
5.0

I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!

July 13, 2023

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 48
2 installs
2
W44
10 installs
10
W45
4 installs
4
W47
14 installs
14
W48
10 installs
10
W49
1 installs
W50
1 installs
W51
1 installs
W52
3 installs
3
W02
2 installs
2
W04

Pricing Plans

FREE

Free

Unlimited conversations, 1 agent as admin, 1 store integration, 1 Facebook integration, Live chat customization, Browser notifications, Mobile app

Get Started Free

BASIC

$5.99 / month

Unlimited conversations & agents, 2 stores & FB integrations, Live visitor data, Automation rules, Order tracking, Remove watermark, 5 FAQs

Choose Plan

ADVANCED

$14.99 / month

Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Basic, plus, Chatbot, Business hours, Offline email notifications

Choose Plan

PROFESSIONAL

$34.99 / month

Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Advanced, plus, AI Chatbot, 500 replies/month, Order management

Choose Plan

Frequently Asked Questions

What is NestDesk Live Chat & Helpdesk?

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.

How much does NestDesk Live Chat & Helpdesk cost?

NestDesk Live Chat & Helpdesk offers multiple pricing tiers to fit different business needs: FREE: Free, BASIC: $5.99 / month, ADVANCED: $14.99 / month, PROFESSIONAL: $34.99 / month.

Is NestDesk Live Chat & Helpdesk easy to set up?

Yes, NestDesk Live Chat & Helpdesk is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Get NestDesk Live Chat & Helpdesk

View on Shopify App Store

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